Easy answers to most questions.
Click Here to Resend by Email or use the ‘Login’ menu in the top right menu.
It’s automatically emailed with the receipt to the email address you bought the software with. You could have mispelled your email. Or it may be in your spam folder. If you still can’t find it, login to your account here or email us at sales.
- First, to make sure you have the latest version of the app, download it. This is the first step to a solution. Download Mac or Win apps. iOS or Android
- Second, make sure you have searched the software’s manual for the answer to your question. See manuals in the app or below.
- Still have an issue? Briefly write up the details of the problem and take screenshots to clarify questions or suggestions then send those to us.
- App crashes or won’t launch? A crash report gives us the technical clues to a problem with an app. To learn how to send a crash report click here.
Your feedback, bugs and especially suggestions are essential to helping our apps evolve. Thanks!