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Contact Tech and Sales Support

Have a problem? Before emailing us please read/perform these to save time:

  1. Lost your License Key? 
Click Here to Resend License Key to Your Email.
  2. Never received your License Key? It's automatically emailed with the receipt to the email address you bought the software with. You could have mispelled your email. Or it may be in your spam folder. Solution: either way 'Login' to your account here to check the details of the order.
  3. Make sure you have searched the software's manual for the answer to your question. See below.
  4. The latest version of the software often will often solve a problem. Download from our site and use that first.
  5. Still have an issue? Briefly write up the details of the problem and take screenshots to clarify questions or suggestions then send those to us.
  6. Crash? A crash report gives us clues that can really speed up finding a solution. To learn how to send a crash report click here.

Thanks! Your feedback is essential to helping our apps evolve.

iWatermark Pro Mac
Online Manual
iWatermark iOS/Android
Online Manual
iWatermark+ iOS
Online Manual
yKey (was iKey)
Online Manual
CopyPaste Pro
Online Manual
Essential (replaces yType)
Essential Manual
TinyAlarm
Online Manual
PixelStick
Online Manual
iClock
Online Manual
Speechmaker
Online Manual
yType
Online Manual
Old iWatermark Win/Mac

Online Manual 

Which software are you using?
Select and attach screenshot, photo, watermark or console log.